Responsible gambling

Responsible Gaming at Casino Montebello

We prioritize responsible gaming practices to ensure our players have a safe and enjoyable experience. Our goal is to promote healthy gaming habits while providing tools to prevent problem gambling.

Setting Deposit Limits

Set daily, weekly, or monthly deposit limits from your account settings to control the amount of money you spend on our platform.

Reality Check Reminders

Our system will remind you about time spent playing and lost funds at regular intervals. This helps you keep track of your gaming activity.

Time-Outs (Cool-Off Periods)

Choose a self-imposed cool-off period from 6 months to several years, or even permanently, to prevent excessive gaming during stressful periods.

Self-Exclusion

Permanently block access to our website and services if you feel that online gaming is becoming unmanageable. We will not allow re-registration for a specified time period after self-exclusion.

Problem Gaming Support Links

For help with responsible gaming practices, counseling, or resources related to problem gambling, refer to the following links:

• Canadian National Council on Problem Gambling
• Responsible Gaming Council of Canada

Understanding and Managing Your PlayTo promote safe gaming habits, understand how to:

• Recognize signs of problem gaming
• Use budgeting strategies for gaming sessions
• Prioritize financial responsibilities alongside online gambling

Support and Counseling Services

If you feel that your love for online gaming is affecting daily life or impacting relationships, consider reaching out to the following organizations:

• Problem Gambling Council (varies by province)
• National Alliance on Mental Illness Canada

Additional Support

• Game Time TrackingOur system automatically tracks and reports your gaming time, helping you monitor and adjust your habits.

• Account SuspensionIf we suspect problem gambling behavior or have reason to believe our platform is being used for illicit purposes, we may suspend your account. This ensures that everyone has a safe experience on our site.

By setting limits, monitoring your playtime, and seeking support when needed, you can enjoy gaming while maintaining healthy habits.

We Care About Your Well-being

At Casino Montebello, responsible gaming is top priority to protect our customers' well-being. If ever in doubt or need further assistance, reach out using our contact form for help with a sensitive issue.